As Seen At The Mall - My Online Beauty Store

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Return Policy

AS SEEN AT THE MALL gives you 30 days from the date of purchase to exchange the product if you are not satisfied. This type of exchange policy applies only to the: Flat irons, Hair dryers, Curling irons. Only one time exchange is permited.

The returns must be in the original packaging and in new condition. For the exchange, any and all returns will need to include the original packaging, all manuals, accessories, and blank warranty cards included. All returns will be inspected upon arrival.

We don't refund any difference between the item that you bought to the item you want to exchange to. If the item that you bought is cheaper than the item that you to exchange to you will need to pay the difference.

We charge for exchange/return of a product in the U.S.A: $9.99
Exchange return fee for Alaska, Puerto Rico and Hawaii we charge: $15.99
For international (Outside of the U.S.A) exchange/return please contact us, so we can give you the exact amount regarding: info@asseenatthemall.com

We don't exchange or return for this items: Dead sea cosmetics, La'venir and Secret of the himalayan, Orogold and Epilators.

Please note that for hygienic reasons, we do not accept returns on : Herbal packs, hair extensions.

If you received a defective/broken item you got 72 hours from the date of arrival to contact us at:

Customer service toll free number: 1-800-606-5271 Mon-Thu 8am-8pm, Fri 8am-5pm, Sun 11:30am-8pm (PST). or info@asseenatthemall.com

Exchange RMA ( Return Merchandise Authorization) number will be given to you only after talking to one of our represenetives and only by the authorization of our represenative.

Reshipment expenses is the responsibility of the customer.

We take 20% from the item price as a restocking fee if you want to exchange your item.

All sales are final no refunds

Returning item address:

AS SEEN AT THE MALL

18653 Ventura Blvd. #433

Tarzana, CA 91356

 

 


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